Team Lead
Md. Moshiur Rahman is a highly versatile and results-driven professional with over 9 years of experience in BPO call centers and Banking contact centers operations, having worked with prestigious organizations such as Mutual Trust Bank PLC and Jamuna Bank PLC. He brings extensive expertise in operations management, process optimization, and client relationship management, consistently delivering exceptional service standards and operational efficiency.
In addition, Md. Moshiur Rahman has 4 years of proven expertise in the event management and activation sector, where he has successfully executed high-impact campaigns and managed large-scale events with strategic precision and creativity. His diverse background and ability to adapt across industries make him a dynamic asset to any organization seeking leadership in both customer engagement and operational excellence.
A dynamic and goal-oriented leader, he has a proven ability to drive performance through strategic planning, team empowerment, and innovative problem-solving. His strong communication skills and collaborative mindset enable him to excel in cross-functional environments, ensuring projects are delivered on time and with excellence.
Known for his adaptability, creative thinking, and analytical prowess, he takes a proactive approach to risk mitigation and workflow improvement, consistently delivering measurable results.