Bangladesh has the potential to become the next big IT outsourcing destination due to its efforts in developing the resources
Emphasising high importance on information technology for income generation, the government has taken initiatives to create 20,000 BPO (business process
Bangladeshi call centres have failed to capture the intl market owing to scarce English-speaking manpower In the early 2000s, hope
Challenges lie ahead but the sector offers immense potential and entrepreneurs are confident the South Asian nation can leverage this
The business process outsourcing (BPO) sector grew 20 percent year-on-year to about $300 million last year riding on a few
Team Lead
Md. Moshiur Rahman is a highly versatile and results-driven professional with over 9 years of experience in BPO call centers and Banking contact centers operations, having worked with prestigious organizations such as Mutual Trust Bank PLC and Jamuna Bank PLC. He brings extensive expertise in operations management, process optimization, and client relationship management, consistently delivering exceptional service standards and operational efficiency.
In addition, Md. Moshiur Rahman has 4 years of proven expertise in the event management and activation sector, where he has successfully executed high-impact campaigns and managed large-scale events with strategic precision and creativity. His diverse background and ability to adapt across industries make him a dynamic asset to any organization seeking leadership in both customer engagement and operational excellence.
A dynamic and goal-oriented leader, he has a proven ability to drive performance through strategic planning, team empowerment, and innovative problem-solving. His strong communication skills and collaborative mindset enable him to excel in cross-functional environments, ensuring projects are delivered on time and with excellence.
Known for his adaptability, creative thinking, and analytical prowess, he takes a proactive approach to risk mitigation and workflow improvement, consistently delivering measurable results.