Management
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Business Operations
Md. Mohibul Hossain Is the Acting Head of Contact Center Operations at
InfoTitan Ltd. With Over Twelve Years of Experience. He Is an Established Customer
Service Professional Having Worked more than Five Years at The Telecom Industry
& Leading BPO Industry in Bangladesh. He Is Mainly Responsible for Call Center
Operations, Project Management, Sales Leads, Pitching Our Services to Clients,
And Maintaining Fruitful Relationships with Existing Customers & Clients. His InDepth Knowledge of The Industry with His Excellent Team Management and
Organization Skills Make Him an Invaluable Leader of The Team
Sourav is an accomplished corporate professional and involved with The Institute of
Chartered Accountants of Bangladesh (ICAB). He has more than 3 years’ experience with
Aziz Halim Khair Choudhury (AHKC), Chartered Accountants which is the most
prominent CA firm in Bangladesh. During article-ship period with AHKC, Sourav
working for reputed group of companies like RANCON Group, Nasir Group, National
Group and lots of private limited companies such as Chandpur Power Generations Limited,
Bangla Grow Agro Limited and etc. He also working for financial institution like Prime Islami
Securities Limited and Prime Bank Limited.
Sourav holds post-graduate degree (EMBA) in Accounting & Information Systems from
Jahangirnagar University (JU).
Sourav has been completed Article-ship (Course Completion-CC) Certificate under Aziz
Halim Khair Choudhury, Chartered Accountants and also completed Certificate Level of
CA examination under ICAB. He has depth knowledge regarding financial reporting,
budgetary control, VAT & Tax compliances, and companies’ acts and legal compliances.
He is a traveler and loves to listening music.
Assistant Manager
Md. Mostafizur Rahman is an exceptional multi-tasking professional with 6 years of experience in BPO Call Center Management, Process Management and Client Handling. He also has 4 years of experience in data analysis, lead generation, SEO etc. in the freelancing industry.
He is an accomplished leader, with a proven track record. With excellent communication and leadership abilities, he thrive in cross-functional teams, coordinating resources and ensuring seamless collaboration. Known for his creative thinking, problem-solving skills and ability to mitigate risk, he consistently drives smooth processes.
Mostafizur Rahman holds a Bachelor’s degree in Textile Engineering from Daffodil International University. He always seeks professional development opportunities to stay at the forefront of the evolving technological era.
Now he is an Assistant Manager, Operations of InfoTitan Limited and served a special project for us.
Senior Executive
HR & Admin
Rahat Hasan Dhrubo brings over six years of diverse experience in customer support and human resources to his role as Senior Executive, Admin & HR at InfoTitan Ltd.
In his four years in customer support, Rahat excelled in problem-solving and delivering exceptional service. At InfoTitan, he has led employee relations initiatives, managed administrative tasks, and played a key role in recruitment and onboarding over the past two years. His efforts have improved employee retention and increased operational efficiency.
Rahat’s strong communication skills and expertise in HR and administration make him a valuable asset to our team, dedicated to fostering a positive work environment and enhancing operational excellence.
Team Lead
Md. Moshiur Rahman is a highly versatile and results-driven professional with over 9 years of experience in BPO call centers and Banking contact centers operations, having worked with prestigious organizations such as Mutual Trust Bank PLC and Jamuna Bank PLC. He brings extensive expertise in operations management, process optimization, and client relationship management, consistently delivering exceptional service standards and operational efficiency.
In addition, Md. Moshiur Rahman has 4 years of proven expertise in the event management and activation sector, where he has successfully executed high-impact campaigns and managed large-scale events with strategic precision and creativity. His diverse background and ability to adapt across industries make him a dynamic asset to any organization seeking leadership in both customer engagement and operational excellence.
A dynamic and goal-oriented leader, he has a proven ability to drive performance through strategic planning, team empowerment, and innovative problem-solving. His strong communication skills and collaborative mindset enable him to excel in cross-functional environments, ensuring projects are delivered on time and with excellence.
Known for his adaptability, creative thinking, and analytical prowess, he takes a proactive approach to risk mitigation and workflow improvement, consistently delivering measurable results.