Bangladesh to become the next big IT outsourcing destination

Bangladesh has the potential to become the next big IT outsourcing destination due to its efforts in developing the resources and infrastructure and its tech-skilled workers, according to the founders of Business Process Outsourcing (BPO) firm Foxcatcher IT Solutions. The country’s ICT sector has been gradually growing by 40% since 2010 with over 4500 software […]

Bangladesh to create 20,000 business process outsourcing professionals in 5 years

Emphasising high importance on information technology for income generation, the government has taken initiatives to create 20,000 BPO (business process outsourcing) professionals in the country in the next five years. Students in various universities and colleges across the country will be given training and assurance of employment under the initiative, said Agriculture Minister Dr Abdur […]

Missed Call: Why outsourcing call centres never took off

Bangladeshi call centres have failed to capture the intl market owing to scarce English-speaking manpower In the early 2000s, hope was looming in the air that a new kind of business might flourish in Bangladesh. Around the same time, developed countries such as the US and Europe were abuzz with Business Process Outsourcing (BPO) to […]

Bangladesh’s qualified accountants could jumpstart BPO boom in the country

Challenges lie ahead but the sector offers immense potential and entrepreneurs are confident the South Asian nation can leverage this to its advantage. Hiring certified professional accountants is no cut-rate task in London, one of the world’s three financial capitals – New York and Hong Kong being the other two – and Monoj Kumar Talukder, […]

BPO showing great promise

The business process outsourcing (BPO) sector grew 20 percent year-on-year to about $300 million last year riding on a few government services, said industry insiders. In recent times, the National Board of Revenue has opened up its back office to the private sector, said Wahidur Rahman Sharif, president of the Bangladesh Association of Call Centre […]

Md Tuhin Miah

Assistant Manager

Md. Tuhin Miah is an Assistant Manager with a seasoned BPO specialist with over 10 years of extensive customer service experience in the telecom industry, encompassing sales, after-sales service, and international customer service processes. Currently serving as an Assistant Manager, he is adept at overseeing and optimizing BPO operations to ensure seamless service delivery and client satisfaction. He has a proven ability to lead teams, implement process enhancements, and drive results in a fast-paced and dynamic environment. Committed to leveraging his expertise to elevate operational efficiency, he contributes to the continued success of the organization.

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