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InfoTitan is a back-office support and outsourcing service provider based in Bangladesh.
We are focused on transforming our clients’ businesses through innovative outsourcing solutions. Our well-trained team continue to deliver excellence in customer service management.
Not only customer experience, but our team of expert personnel is also equipped to provide a wide array of outsourcing solutions that include data entry & content management, web development, virtual personal assistant and research & development. We also specialize in providing outsourcing solutions for critical back-office operations such as human resources, accounting & finance, supply chain & procurement, information technology & legal process.
The values we add to our clients’ business operations are the following – (i) Cost minimization – outsourcing will lead to a reduction of our clients’ operating costs (ii) Efficiency – Our expertise in the field will give our clients optimum output (iii) Growth – We cater to our clients growing needs to increase resources (iv) Innovation – We are continuously working on innovative solutions to increase efficiency.
We want our clients to focus on their core business while we facilitate their operations with innovative outsourcing solutions.
We believe in
providing quality service
Continuously
striving to be efficient
One needs to be sincere
to deliver quality service
To facilitate our clients’ growth with quality service & innovation being the market leader in process outsourcing – home and abroad
Our mission is to improve customer experience and help organizations identify opportunities to tap into their potential and multiply business growth.
Excellence in process outsourcing – within and beyond
Team Lead
Md. Moshiur Rahman is a highly versatile and results-driven professional with over 9 years of experience in BPO call centers and Banking contact centers operations, having worked with prestigious organizations such as Mutual Trust Bank PLC and Jamuna Bank PLC. He brings extensive expertise in operations management, process optimization, and client relationship management, consistently delivering exceptional service standards and operational efficiency.
In addition, Md. Moshiur Rahman has 4 years of proven expertise in the event management and activation sector, where he has successfully executed high-impact campaigns and managed large-scale events with strategic precision and creativity. His diverse background and ability to adapt across industries make him a dynamic asset to any organization seeking leadership in both customer engagement and operational excellence.
A dynamic and goal-oriented leader, he has a proven ability to drive performance through strategic planning, team empowerment, and innovative problem-solving. His strong communication skills and collaborative mindset enable him to excel in cross-functional environments, ensuring projects are delivered on time and with excellence.
Known for his adaptability, creative thinking, and analytical prowess, he takes a proactive approach to risk mitigation and workflow improvement, consistently delivering measurable results.