about us

InfoTitan is a back-office support and outsourcing service provider based in Bangladesh.
We are focused on transforming our clients’ businesses through innovative outsourcing solutions. Our well-trained team continue to deliver excellence in customer service management.

Not only customer experience, but our team of expert personnel is also equipped to provide a wide array of outsourcing solutions that include data entry & content management, web development, virtual personal assistant and research & development. We also specialize in providing outsourcing solutions for critical back-office operations such as human resources, accounting & finance, supply chain & procurement, information technology & legal process.

The values we add to our clients’ business operations are the following – (i) Cost minimization – outsourcing will lead to a reduction of our clients’ operating costs (ii) Efficiency – Our expertise in the field will give our clients optimum output (iii) Growth – We cater to our clients growing needs to increase resources (iv) Innovation – We are continuously working on innovative solutions to increase efficiency.

We want our clients to focus on their core business while we facilitate their operations with innovative outsourcing solutions.

Values

Mission

We believe in
providing quality service

EFFICIENCY

Continuously
striving to be efficient

SINCERITY

One needs to be sincere
to deliver quality service

Vision

To facilitate our clients’ growth with quality service & innovation being the market leader in process outsourcing – home and abroad

Mission

Our mission is to improve customer experience and help organizations identify opportunities to tap into their potential and multiply business growth.

Core Purpose

Excellence in process outsourcing – within and beyond

For more information

Md Tuhin Miah

Assistant Manager

Md. Tuhin Miah is an Assistant Manager with a seasoned BPO specialist with over 10 years of extensive customer service experience in the telecom industry, encompassing sales, after-sales service, and international customer service processes. Currently serving as an Assistant Manager, he is adept at overseeing and optimizing BPO operations to ensure seamless service delivery and client satisfaction. He has a proven ability to lead teams, implement process enhancements, and drive results in a fast-paced and dynamic environment. Committed to leveraging his expertise to elevate operational efficiency, he contributes to the continued success of the organization.

Social Media